Privacy Policy
This Privacy Policy explains how Pet King Global (“PKG”), including its brand Groove, collects, uses and discloses your personal information.
1. Information We Collect
Personal Information: We may collect personal information from you when you:
- Visit our website.
- Purchase our products.
- Contact us with inquiries or feedback.
- Participate in contests or promotions.
- Subscribe to our newsletter.
This information may include:
- Your name.
- Email address.
- Phone number.
- Shipping address.
- Billing address.
- Order history.
- Communication preferences.
Non-Personal Information: We may also collect non-personal information, such as:
- Browser type.
- Operating system.
- Device. information.
- IP address.
- Website usage data.
2. How We Use Your Information
We may use your personal information for the following purposes:
- To process and fulfill your orders.
- To communicate with you about your orders, including order confirmations, shipping updates and returns.
- To respond to your inquiries and provide customer support.
- To improve our products and services.
- To personalize your experience on our website.
- To send you marketing communications, such as newsletters, promotions and special offers.
- To analyze website usage and improve our website’s functionality.
3. Sharing Your Information
We may share your personal information with:
- Third-party service providers: We may share your information with third-party service providers who assist us with order fulfillment, shipping, payment processing, marketing and other business operations.
- Business partners: We may share your information with our business partners for marketing and promotional purposes.
- Legal authorities: We may disclose your information to law enforcement or other authorities as required by law or in response to a lawful request.
4. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use and disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure.
5. Cookies and Tracking Technologies
We may use cookies and other tracking technologies to collect information about your use of our website. You can typically control cookies through your browser settings.
6. Children’s Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.
7. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our website.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us at info@petkinglobal.com.